The doctor who cared too much

The doctor who cared too much This article by Perry Marshall exemplifies that no matter what your business or profession is, you need to understand people i.e. have excellent communication and people skills. Thanks Perry! Coach Ric

When a Customer Asks for Extras – What Would You Do?

We’ve all asked for some extras at the restaurants, right?  We want malt vinegar instead of white for our fries/chips, we want extra ketchup packets from the fast-food place so we can put them in our fridge, we want 2 helpings of the special dipping sauce at Swiss Chalet.  The question the wait staff, managers […]