VIA Rail Employee Made My Mother Smile

Hello fellow customer service advocates of Toronto! Today’s post is a little late, but as the saying goes, it’s better late than never!  (By the way, isn’t it sad how people often don’t post about good service, but quickly will post about bad service?  Why can’t we be balanced in our online reviews?  LOL) My […]

Body Language Tips for the Boardroom

Is it a good thing to centre your hands while speaking? Hello fellow communicators! Do you often wonder how you could improve the results of your meetings and presentations in the boardroom?  Do you wish you could read the body language and non-verbal communications of business people across the table from you during negotiations?  Well […]