Confident Leadership Video Course

Hello fellow Communication Enthusiasts! I put together a mini-masterclass of the key communication skills for (new) managers on a new site (https://3vcoachric.com/) that I teach in my standard coaching program, so that anyone can have access to these tips. It is all on video, and comes with some bonuses too (like a free ebook). The […]

Mini-Masterclass Video Course for Managers

New Masterclass

You’ll learn how to: Make a lasting impression Develop people management skills Manage staff effectively Deal with conflict and difficult people Persuade others with confidence and many more leadership skills   For a limited time only you get access to the first 2 parts (over 15 min) for free.Take a chance, tell me what you […]

The Human Experience of Customer Service

Let’s talk Customer Service Experience! Join me Ric Phillips and Jason Agouris of iTristan Media Group as we delve deep into how we humans respond to customer experience, especially in a world of digital products for business. If you work in customer service, or run a small business, this video is for you, especially if […]

Trust in the Good of Humanity

I know it’s easier to judge a book by its cover, and not at first trust a stranger, but sometimes, it pays to keep an open mind, and trust in the good of humanity.

New Subscription Communication Coaching Programs

Hello Community! We’re ecstatic to announce our new Subscription Plans.We had you in mind when we designed our ongoing memberships, specifically for group coaching (for the Public).This group coaching is currently accepting a waitlist.If you join the waitlist, please do the survey questions and you’ll be the first to know when it launches! https://www.subkit.com/ric By […]