Winning Body Language
Hello my friends, Recently I have had the pleasure of reading a new book on body language and presentation skills that I found most interesting and useful for improving my client’s professional communications. Many leaders know the feeling of talking yet no one is listening! Often, it is not the actual words causing the audience […]
How to Write an Effective Email by Susan Adams
How to write an effective e-mail by Susan Adams, Forbes.com Monday, August 9, 2010 provided by forbes Get to the point, keep it short, and assume it’s public, say the experts. In July 2008, South Carolina Gov. Mark Sanford e-mailed his Latin lover, praising “the erotic beauty of you holding yourself (or two magnificent parts […]
Random Canadian English
Hi folks, I originally compiled this list of Canadian English for a workshop I did recently for an organization that helps new immigrants settle and learn job skills, but I also think this list is great for people that visit Canada for business or pleasure. I know there are words and phrases that I’ve missed, […]
Email Advice: 5 Quick Tips to Improve Communication
1 – Remember that people only have your words, phrases and punctuation to try to understand and ‘feel’ your meaning in text, so choose them carefully. Be concise and not too emotional. Stick to the point of the correspondence. 2 – Do not use CAPITALS as it looks like you are SHOUTING. 3 – Do […]
Lie To Me—Mark Bowden Body Language Expert like Dr. Cal Lightman
I have Mark’s book – it’s a good read. Here he is as a guest on a TV show, explaining some body language and first impression management techniques. Enjoy.
Happy Canada Day! – Here is a little history (article)
Canada on July 1, 1867 a lot like Canada today Millions of people are gathering all over Canada to celebrate the country’s 143rd birthday, but the Canada of today in many ways is similar to the one of July 1, 1867. People celebrated, world leaders worked toward a global economy, Canadians felt attached to British […]
21 Accents
This is entertaining. Good job Amy. I don’t agree with your Toronto accent – too fast – but thanks for the laughs!
Hugh Laurie: the British accent vs the American
Hugh Laurie and Ellen teach each other slang.
How to Communicate Like a Good Manager
Many people want to know how to be a good or a better manager, supervisor or team leader. This is hard to answer sometimes, as it may depend on culture, corporate culture, previous expectations and promises, and company as well as personal values. The main point to remember is to show respect, calmness, and vision […]
Your Word is Your Bond
It is not always easy or even possible to follow this axiom, but if you can, you will be greatly respected by others, and you will feel good about yourself. Recently I used this phrase in a customer service email to my bank, when I was chastising a rep for not calling me back when […]