The Russian people are great!
Say what you will about the Russian gov’t, the military and some parts of history, but the Russian people are quite okay in my books. Thursday I was invited over to a student’s house with her hubby and a few others to eat and drink. I FINALLY had Russian vodka. Predictably, the girls drank cocktails […]
Build Relationships Even When Travelling
Greetings from Moscow, Russia again! As most of you know I teach relationship-building techniques, the art of small talk and the secrets of winning first impressions. These interpersonal communication skills are vital in life. I also teach networking skills, as these soft-skills are imperative in building business and commerce relationships. How many successful sales people […]
Communication Barriers in Moscow
Hello my friends, It has been a while since my last newsletter. At that time I was reporting on why New Year’s resolutions fail. That newsletter caught the attention of someone at CBC and I was invited to come in to the studio on the morning of January 1 to discuss my views. It was […]
My Appearance on CBC – Summary
My blog entry regarding new years resolutions caught the attention of someone at CBC – Canadian Broadcasting Corporation – and I was invited in to briefly discuss the topic of resolutions and why we fail. (Thank you very much, by the way.) It aired yesterday at 9:15am on the CBC News Morning Show with host […]
Why Do 90% of New Years Resolutions Fail?
Hello and welcome to my last post of 2007. Thank you for joining me thus far and I wish you a great 2008. Most of you may be thinking about the upcoming year, and asking yourself how you can improve upon this one about to expire. That is usually when five minutes of soul-searching results […]
Communication – Not English
Recently I was talking to a new immigrant to Toronto who admitted that she usually does not speak to people that are in the service industry, during day to day transactions. I was surprised by this admission and of course wanted details, because, although English is her second language, she and I spoke easily together. […]
Communicating Loyalty to Staff
I recently attended a seminar where the presenter talked about the value of good or even great customer service in all types of industries. He actually has a background in the restaurant and hospitality industries, so as you can imagine there was a lot of discussion about good and bad service at restaurants, and how […]
Toronto Communication Workshop – This Sat. Feb. 24th!
brasiMPACT: Communication Skills Refinement; Impact and Influence An intensive, hands-on communications training workshop designed to help individuals maximize their potential for team work and leadership. Training includes practical work in the classroom on accent improvement, presentation & public speaking skills, understanding body language, and other applied communication skills. This is ideal for immigrants working or […]
Upcoming Communication Workshops
Hello everyone, Recently I have been getting a lot of calls and emails regarding effective communications training from individuals, companies, the government, and NPOs. It seems to me that the demand for soft skills is greater now than it ever was. Coinciding with this is the boom of semi or highly-skilled immigrants coming into Canada. […]
Proof that Networking Works!
I recently attended a Networking Seminar, hosted by the Pakistani Professionals Forum of Canada (www.ppfcanada.com) where the famous author/presenter/columnist Colleen Clarke (www.colleenclarke.com) was the guest speaker. Now for me, this was an early Christmas gift, as I have been reading Colleen’s columns for 3 years now, and incorporating her articles into my coaching/teaching sessions whenever […]