What Inspired Me from Pinnacle of Influence

I finished reading this new book that I am a co-author of called Pinnacle of Influence, How the World’s Greatest Thought Leaders Became Global Gurus, and wanted to give both a shout-out to the authors and add a few of my favourite snippets of their inspirational words.  Here are some short phrases or quotes from […]

Trump Harris Debate 2024

Trump-Harris Debate 2024

I watched the Trump-Harris 2024 debate televised September 10th, in between a really good Toronto Blue Jays baseball game. 🙂 Here’s my quick summary of it, from a communication POV: Kamala Harris was (more) eloquent, clearer in her messaging, used open, flowing hand/arm gestures from her mid-section (creating a sense of trust through openness) and […]

2024 Intro to Ric and 3V Coaching and Training

2024 Intro to Ric and 3V Coaching and Training

I have created some new videos that explain my work, the reasons behind it, and how it can enhance your communication skills. Discover practical tips and techniques personalized for your growth. Don’t miss out—watch the intro video now and get ready to elevate your communication skills!

Confident Leadership Video Course

Hello fellow Communication Enthusiasts! I put together a mini-masterclass of the key communication skills for (new) managers on a new site (https://3vcoachric.com/) that I teach in my standard coaching program, so that anyone can have access to these tips. It is all on video, and comes with some bonuses too (like a free ebook). The […]

The Human Experience of Customer Service

Let’s talk Customer Service Experience! Join me Ric Phillips and Jason Agouris of iTristan Media Group as we delve deep into how we humans respond to customer experience, especially in a world of digital products for business. If you work in customer service, or run a small business, this video is for you, especially if […]