Effective Communication Skills Certificate Training Course
The Art of Excellent Communication for Business or Pleasure (June 7th & 8th, 2008 – Sheraton Centre Toronto Hotel) Are you lacking clarity and confidence in your communications? Do you have trouble understanding people’s true meaning behind the words? Does your true intended message get conveyed, or are people getting confused by what you say […]
Identify Yourself Sooner Than Later
I recently received a phone call from a nice man looking at maybe doing a joint-venture and/or sharing space for workshops and seminars. Although it was a pleasant-enough conversation I would like to remind him and everyone else out there that you must identify yourself at the beginning of your phone call! He confirmed who […]
Which English is Best for You?
The thing about English is that there are always going to be different accents, different key words chosen to be stressed, different spelling rules and even grammar arguments. But which English is best for you? Frankly it depends on two things: personal choice and location. Regarding personal choice, some people who learn English as a […]
Do Not Abuse Voicemail
One thing I am sure we all hate is getting home after a long day’s work and checking phone messages, only to find out that half of the messages or more are from telemarketers. They leave a lovely message describing in painful detail all of the advantages of using their system, or buying their product, […]
Facebook – Web page
For those of you interested, I have just created a Facebook page for 3V Communications. You can look at photos and videos, but more importantly you can connect with people like you – interested in communication skills. Join the group, be a fan! Start a discussion, comment on one. Here is the link: http://www.facebook.com/pages/Toronto-ON/3V-Communications-Communication-Skills-Training/14886705364 Enjoy!
How to Communicate with Confidence – Tip
Medium is the rule. Walk at a medium pace. Walking too fast gives the impression that you are hurried, unorganized, late, not paying attention and not available to speak to people. Walking too slow looks like you are tired, lack energy, unsure of where you are going, and again not paying attention. Talk at a […]
Leaving Moscow – Thoughts On Doing International Business
Today was my last day of training the fine folks at WorldMark Corporation/Oil Technology Overseas here in Moscow, Russia. Although this was not my first international training mission, it is certainly one of my fondest. The reason is that in a relatively short time (6 weeks) I have acclimatized myself quickly to a new culture, […]
Do You Speak the Same Way to a Taxi Driver and a CEO?
Greetings everyone! Sorry it has been a while – Moscow has been keeping me busy (but for only one more week now). I thought you might like to consider the question in the title – from a communications perspective, anyway. Rebecca MacDonald, Canadian entrepreneur and co-founder of Energy Savings Income Fund, was recently asked a […]
The Best 3 Books for Managers?
The best 3 books on management, as voted by the PROFIT 100 (Source: PROFIT magazine, Dec-Jan 08), are Good to Great by Jim Collins, Crossing the Chasm by Geoffrey Moore, and The One-Minute Manager by Ken Blanchard. Has anyone read these? Care to comment on what you thought? Agree or disagree? Do you have any […]
The Best Delivery Folks Carry Phones
Today I got a call at 8:11am, which as far as I know is NOT during business hours. Needless to say I did not make it to the phone on time. There was no message left. At 7:30pm I got a call from Purolator Couriers letting me know that that was them, and can they […]