2024 Intro to Ric and 3V Coaching and Training
I have created some new videos that explain my work, the reasons behind it, and how it can enhance your communication skills. Discover practical tips and techniques personalized for your growth. Don’t miss out—watch the intro video now and get ready to elevate your communication skills!
Confident Leadership Video Course
Hello fellow Communication Enthusiasts! I put together a mini-masterclass of the key communication skills for (new) managers on a new site (https://3vcoachric.com/) that I teach in my standard coaching program, so that anyone can have access to these tips. It is all on video, and comes with some bonuses too (like a free ebook). The […]
The Human Experience of Customer Service
Let’s talk Customer Service Experience! Join me Ric Phillips and Jason Agouris of iTristan Media Group as we delve deep into how we humans respond to customer experience, especially in a world of digital products for business. If you work in customer service, or run a small business, this video is for you, especially if […]
TEDX Talk on ESL and Accents
“How To Speak Bad English Perfectly” Interesting commentary on the business of ESL (English as a Second Language) including fixing ‘bad English’ grammar and pronunciation mistakes. Native English speakers are greatly outnumbered in the world, yet many non-natives are striving for ‘perfect’ English skills. I’ve always believed we can help ESL speakers speak ‘through’ or […]
Building From Bullying TEDx Talk
I’d like to share Janson Chan’s TEDx Talk here. I had the pleasure to meet Janson and work with him on his public speaking and pitching skills through my work with YEDI (York Entrepreneurship Development Institute) and LaunchYU. Later when he was asked to speak at an Autism-focused TEDx conference, he reached out to me […]
The TrumpShake Saga Continues with the Comey Shake-Hug
Here’s another Maclean’s video interview where I am asked about the non-verbal communication of President Trump with others, including James Comey. It’s a quick analysis of Trump’s ‘aggressive’ off-balancing TrumpShake, his open arm and head nod gesture (including chin thrust) to James Comey, and Comey’s initial hesitations, uncomfortable hand-wringing gesture and his seemingly strong desire […]
What Does Your Handshake Say? Learn These Tips
Everyone is talking about President Trump’s power handshakes, and today everyone is proud of Canadian Prime Minister Justin Trudeau for not allowing Trump to bully-handshake him at their White house meeting yesterday. I was contacted yesterday myself by Maclean’s Magazine for an interview on my thoughts on their non-verbal communication. That short video can be […]
My TED Talk: The Long Life of First Impressions
The importance of interpersonal skills in today’s tech-world cannot be underrated or undervalued, and that’s why I focused my recent TED Talk on them. Please take a moment to view and learn about “The Long Life of First Impressions” https://www.youtube.com/watch?v=SuG-BHquAHU If you like it, please ‘like’ it and share to your social networks, or directly […]