Are You the Director of First Impressions?

I snapped this picture a few weeks ago while i was visiting my local Scotiabank branch here in Toronto.  I’m not sure how widely used this new labelling is – maybe it’s a national or even international initiative – but it’s eye-catching to say the least.  For me I immediately responded to it because as […]

Banker-Buddy Follow up

Some people are curious about what prompted my last blog re: communicating with the bank. There were 2 prompts: The first one is that I used to work at a financial institution doing Customer Service and Collections, so I know how important money is to people. I also know that I would favour the nicer, […]

Communicating with Your Bank

Sometimes we assume that the bank will help us make the right decision for all our banking and investment needs. After all, is that not their job? Well yes, but their job is also to make money for the bank. The bank takes our money and invests it to make its own money. Fair enough. […]