Negotiations Are Easier With the ‘3 Ls’ Technique

On April 30th 2015 an organization I am proudly a part of, YEDI – York Entrepreneurship Development Institute, held its inaugural alumni meeting at York University (Toronto, Ontario). As a Program Advisor and Business Communications Specialist I was asked to partake in the Panel Discussion along with the other YEDI Program Advisors to share insights […]

Beware of Your Body Language in International Business

Beware of Your Body Language in International Business “Beware of Your Body Language in International Business”  – Business without Borders, Globe & Mail, July 31st, 2012 – Communication Coach & Body Language Expert Ric Phillips is interviewed to discuss body language and gestures for Westerners to be aware of while doing business overseas.  We specifically […]

Transfer Worker from China gets Speaking Award

Hello everyone, I would like to share an email I received today from Grace, one of my private coaching clients here in Toronto.  (I have her permission to share this.)  Before I do I just want to give you a little background on her.  She has been transferred here from Shanghai, China, and works for […]

How to Communicate Like a Good Manager

Many people want to know how to be a good or a better manager, supervisor or team leader. This is hard to answer sometimes, as it may depend on culture, corporate culture, previous expectations and promises, and company as well as personal values. The main point to remember is to show respect, calmness, and vision […]

GG Ate Some Seal – So What??? Connect with Cultures

There has been a lot of talk about Canadian Governor-General Michaelle Jean partaking of some seal’s heart on her trip to the North Inuit culture. Some people feel that she is great, for honoring the unique and important Inuit culture. Others think it is animal cruelty, or that this act is clearly not an accident, […]