How to write a 5-paragraph report

Initial Criteria for Writing Reports Writing Conventions: These are the basic parts of your writing: the spelling, punctuation, grammar, and sentence structure. Do errors make it hard to understand your writing? Logic: Logic determines the order of your writing and how easy it is to follow your ideas. Proper logic determines how well your introduction, […]

A Sandwich Needs Bread Too!

I am surprised by the number of emails I get where a new contact i.e. a stranger is emailing me for the first time and they just send me a one-liner, with no polite introduction or sign-off. For example: Hi, I need to improve my English – what should I do? Or Hello, How can […]

Talk to Trusted Friends and Mentors

As a Communication Coach I get the opportunity to meet and work with people from all walks of life. Sometimes what they are lacking, in addition to “ideal” interpersonal or professional communication skills, is a person or two in their life who they can ‘bounce things off of’, before they go ahead and make a […]

Further to your request…

“Further to your request, I have attached my resume.” “Further to your request, I am faxing you the contract immediately.” “Further to your request, I am happy to join you for lunch.” Which sentence does not fit in? If you said the last one, you are correct. This is a great expression to use, but […]

“What is NLP and how can I use it to improve my communications?”

This was a valid question given to me recently by one of my coachees. At first NLP can seem (and sound) daunting and scientifically complicated, but I can help you simplify it and use it everyday. First of all, NLP stands for Neuro-Linguistic Programming. If you are thinking “brain-language training” you are correct. NLP assists […]

Accents & Emails

Did you know that a person’s email style is often as culturally-specific as their accent? Some times we come to think of English as a standardized tool that everyone is using for business, travel, pleasure etc. and we forget that it is a living, evolving stylized language. We obviously can see this (rather “hear this”) […]