Beware of Your Body Language in International Business

Beware of Your Body Language in International Business “Beware of Your Body Language in International Business”  – Business without Borders, Globe & Mail, July 31st, 2012 – Communication Coach & Body Language Expert Ric Phillips is interviewed to discuss body language and gestures for Westerners to be aware of while doing business overseas.  We specifically […]

How to Communicate Like a Good Manager

Many people want to know how to be a good or a better manager, supervisor or team leader. This is hard to answer sometimes, as it may depend on culture, corporate culture, previous expectations and promises, and company as well as personal values. The main point to remember is to show respect, calmness, and vision […]

The Russian people are great!

Say what you will about the Russian gov’t, the military and some parts of history, but the Russian people are quite okay in my books. Thursday I was invited over to a student’s house with her hubby and a few others to eat and drink. I FINALLY had Russian vodka. Predictably, the girls drank cocktails […]

Build Relationships Even When Travelling

Greetings from Moscow, Russia again! As most of you know I teach relationship-building techniques, the art of small talk and the secrets of winning first impressions. These interpersonal communication skills are vital in life. I also teach networking skills, as these soft-skills are imperative in building business and commerce relationships. How many successful sales people […]

Communication Barriers in Moscow

Hello my friends, It has been a while since my last newsletter. At that time I was reporting on why New Year’s resolutions fail. That newsletter caught the attention of someone at CBC and I was invited to come in to the studio on the morning of January 1 to discuss my views. It was […]