Beware of Your Body Language in International Business

Beware of Your Body Language in International Business “Beware of Your Body Language in International Business”  – Business without Borders, Globe & Mail, July 31st, 2012 – Communication Coach & Body Language Expert Ric Phillips is interviewed to discuss body language and gestures for Westerners to be aware of while doing business overseas.  We specifically […]

10 Things the World Can Learn From Japan

Hello readers, I don’t know who originally wrote this list, but I found it interesting. I have been to Japan a couple of times and it is a country easy to rave about, especially when you want excellent food, customer service, beautiful scenery, and great people. Since the big earthquake Japan is really struggling, and […]

TTC – Toronto Transit Commission

Oh yes…one of the favourite topics of the average Torontonian…especially those of us that frequently use the transit system.  I get the feeling that there will be many posts on this topic, but to start off I would like to say that I have been living in Toronto more or less since 1996, and I […]

The Worlds Best and Worst Travellers

According to an article on Yahoo! News today, here are some best and worst traveller rankings: French are the worst, Japanese are the best. To learn more about this, plus Americans, Canadians, Spaniards and Greeks, please click the above title to this post or click here: http://ca.news.yahoo.com/s/afp/090710/oddities/lifestyle_tourism_travel_france_offbeat What do you think about these results? For […]

GG Ate Some Seal – So What??? Connect with Cultures

There has been a lot of talk about Canadian Governor-General Michaelle Jean partaking of some seal’s heart on her trip to the North Inuit culture. Some people feel that she is great, for honoring the unique and important Inuit culture. Others think it is animal cruelty, or that this act is clearly not an accident, […]

Polite Customer Service in Japan

I am enjoying my time in Japan. I have spent my time in Yokohama, Tokyo and Kyoto. Although I have been working with Japanese people in Toronto for 8 years this is actually my first visit here. There are many things I could write about, but today I will focus on the politeness that is […]

FYI – In Japan

Do you know this shorthand? FYI? It means “For Your Information.” It’s a great way to save time and space in text mail and email. We even can use it in actual speech! E.g. “John, I’ll see you at 6pm for dinner, and FYI, it’s your turn to pick up the tab!”  (Pay the bill). […]

In Japan

Hello everyone, I will be here in Japan until July 9th. Some work, some relaxation. I am in Tokyo and Yokohama right now and soon I will visit Shizuoka and then Kyoto. I will put together a post/newsletter soon about communication issues here in J-town. For now, sorry that I have not posted for a […]

The Rule of 75%

I had a fantastic time training the wonderful, energetic group of participants over the last weekend, at our 3V communication course. The first day focused on interpersonal skills and the second more on professional skills and public speaking. Anyway, unfortunately due to my over-zealousness to try to give the group all of my best information, […]