Should Women Use Smiley Faces in Business Communications?

Recently I was contacted by a writer for the business magazine “The Virago.”  She was writing an article about women’s business communication and how so many women fear appearing “too aggressive” in their communication. Many women she talked to apparently felt like they had to add a bunch of smiley faces to their emails in […]

Can Effective Communication Skills Get More Out of Our Managers?

This fresh advertisement is suggesting so.  But why is that? It’s because managers are the ‘hub’ of an office or other organization.  They translate what the top level or C-suite folks who develop or interpret the vision really want (as far as action goes), and then carry out the communications and processes involved in getting […]

12 Solutions for Being a Better Leader

Hello all, I am participating in a “Blog Tour” and have the privilege to introduce this article by Mark Tewart. Enjoy – be a better leader! 12 Solutions for Being a Better Leader By Mark Tewart 1. Manage things and lead people. Processes should be defined and managed daily. People should be led by example […]

People Management Ebook

FYI here is the link to a 99-page ebook “People Management: How to get people to perform” on sale now for only $11.00! http://www.lulu.com/content/2165412 Follow the link to preview the book/purchase it. Thank you.

How Are Your People-Management Skills?

How would your employees rate your people-management skills? Here is an interesting find from a recent Hackett Group survey of 200 global organizations (source: HR Professional, Aug/Sept. 2008) when asked to discuss talent management practices: More that 75% of participants rated people-management skills as very important. I bet that you are not surprised. Me either. […]

Confident Verbal Communications

Here is a sample of what was taught at a previous public 3V communication skills workshop to help our participants communicate their confidence: Even though only 7% of our communication is verbal, which is our word choice, phrases and expressions used etc. we still need to acknowledge the impact of what we say on others. […]

The Best 3 Books for Managers?

The best 3 books on management, as voted by the PROFIT 100 (Source: PROFIT magazine, Dec-Jan 08), are Good to Great by Jim Collins, Crossing the Chasm by Geoffrey Moore, and The One-Minute Manager by Ken Blanchard. Has anyone read these? Care to comment on what you thought? Agree or disagree? Do you have any […]