Christmas/Holiday Party Humour

Company Memo FROM: Patty Lewis, Human Resources Director TO: All Employees DATE: November 18 RE: Gala Christmas Party I’m happy to inform you that the company Christmas Party will take place on December 23rd, starting at noon in the private function room at Calhoun’s. There will be a cash bar and plenty of drinks! We’ll […]

12 Solutions for Being a Better Leader

Hello all, I am participating in a “Blog Tour” and have the privilege to introduce this article by Mark Tewart. Enjoy – be a better leader! 12 Solutions for Being a Better Leader By Mark Tewart 1. Manage things and lead people. Processes should be defined and managed daily. People should be led by example […]

How Are Your People-Management Skills?

How would your employees rate your people-management skills? Here is an interesting find from a recent Hackett Group survey of 200 global organizations (source: HR Professional, Aug/Sept. 2008) when asked to discuss talent management practices: More that 75% of participants rated people-management skills as very important. I bet that you are not surprised. Me either. […]

Communicating Loyalty to Staff

I recently attended a seminar where the presenter talked about the value of good or even great customer service in all types of industries. He actually has a background in the restaurant and hospitality industries, so as you can imagine there was a lot of discussion about good and bad service at restaurants, and how […]