NCCA Canada Toronto Event Press Release

FOR IMMEDIATE RELEASE: November 9th 2017 CONTACT: Mr. Ric Phillips, Executive Director, RPhillips@NCCACanada.org, 647-478-8612 NCCA Canada Hosted Innovative Toronto Event Connecting Communication Coaches With Small Business Entrepreneurs to Help Improve Business Communications Toronto City Hall, October 13th 2017 — The key to successfully starting and growing a business is effective communications.  An entrepreneur or small […]

Improve Business Communication Skills at Toronto Event

Professional Development and Networking Event: Key Communication Skills to Grow Your Business! The key to successfully starting and growing a business is effective communications.  Your great idea will not get interest from anyone if you can’t share your vision, persuasively pitch your company to investors, and clearly market your products and services. NCCA Canada is […]

Body Language of Toronto Mayor Rob Ford

Your browser does not support frames. <a href=”http://globalnews.ca/video I was interviewed by a Global TV news reporter on the body language and non-verbal communication of our mayor, Rob Ford.

Demographics of Toronto (Wikipedia)

This is some interesting info on the demographics of Toronto.  Not sure if it’s been updated since 2006, but nevertheless – interesting. The demographics of Toronto make Toronto one of the most multicultural cities in the world. Data released by Statistics Canada as part of the 2006 census indicates that Toronto is more ethnically diverse […]

Introducing the Customer Service Category

Hello Readers, For a number of years now I have enjoyed conversations with friends about terrible customer service or great customer service, and it seems there is an endless supply of stories, especially here in the big city of Toronto.  We Canadians pride ourselves on our stereotypical politeness and our overuse of “please” and “thank […]

When a Customer Asks for Extras – What Would You Do?

We’ve all asked for some extras at the restaurants, right?  We want malt vinegar instead of white for our fries/chips, we want extra ketchup packets from the fast-food place so we can put them in our fridge, we want 2 helpings of the special dipping sauce at Swiss Chalet.  The question the wait staff, managers […]

Good Reason to Live in Vancouver, Toronto or Calgary

A survey published by the Economist Intelligence Unit says Calgary is the fifth most livable city in the world. The U.K.-based group analyzes 30 factors to establish its annual rankings, including stability, health care, culture, environment, education, infrastructure and personal safety. Calgary was among three Canadian cities to land in the top ten, with Vancouver […]

Worse Than a Fly in Your Soup?

The other night I took my wife out for dinner at a restaurant that currently has 3 names (which is quite confusing – I guess they are merging or something) just south of Yonge and St. Clair.  We had a beer and a meal and all in all the service and food were good enough.  […]

Mike Does Right at Leon’s

My current couch is falling apart, piece by piece.  It’s an Ikea futon couch and it was never meant to be my main couch but for some unknown reason (laziness) it has been in the living room for far too long, breaking down both itself and anyone’s back who sits on it for too long.  […]