Beware of Your Body Language in International Business

Beware of Your Body Language in International Business “Beware of Your Body Language in International Business”  – Business without Borders, Globe & Mail, July 31st, 2012 – Communication Coach & Body Language Expert Ric Phillips is interviewed to discuss body language and gestures for Westerners to be aware of while doing business overseas.  We specifically […]

Organizing Our Thoughts for Quick Delivery and Impact

Hello fellow communication enthusiasts, Today’s tip is on organizing one’s thoughts better so that we can speak faster and easier to others, especially when we are put on the spot or in a fast-paced work environment. Think of your intended message as an iceberg, floating in the ocean.  We can see the tip from the […]

A Great Post on Defining A Business English Program

Author Paul Emmerson reflects on in-work and pre-experience Business English. What is Business English? A naïve question to be sure, but a good one to step back and ask from time to time. Below, in blue, is a nine-point answer to that question that I wrote along with my colleague Nick Hamilton back in 2000. […]

CBC Marketplace Looks at Canada’s Worst Customer Service

Long checkout lines, difficult-to-find salespeople, and unfriendly customer service rank among Canadians’ biggest pet peeves when it comes to retail service, according to a poll done for CBC Marketplace. The show, which begins its new season on Jan. 6 with a one-hour special, asked Canadians about their experiences — both positive and negative — with […]

Effective Business Networking

Hello fellow professionals out there! Today’s topic is on effective business networking. Last week I attended an H.R. (Human Resources)-related networking function here in Toronto, as the guest speaker was the author of a book I had first read a few years ago and I really enjoyed the positive message about living life to the […]

Canadian employers want ‘ethnic’ applicants to do more than study

Hello Readers, I’ve been preaching for years the value of interpersonal skills and understanding cultural expectations when immigrants and foreign workers are looking for a job in Canada.  I’ve met people who think that they will get a job solely based on their impressive education and overseas work experience, as it would be in their […]

Free Business English Classes for New Immigrants

Although I have no affiliation, I like to support and pass on great initiatives like this one.  Free occupation-specific language training courses offered by 13 Ontario colleges will teach you the language and workplace culture skills required to communicate effectively in your job, for some industries. Gain the communications skills you need to build a […]

Update: Mike Bullard Show Discussing Body Language Today

Still doing interviews re: last night’s Premier Debate. Will have an online article come out today in Globe & Mail, (so I’m told) and – I’ll be a guest today on the Mike Bullard Show “Beyond the Mic” (NewsTalk 1010) at 12:23, discussing body language etc. of the Premier Debate last night. If you would […]

Body Language: What The Leaders Are Really Saying

This is a brief article and some audio from an interview I recently did with Katie at NewsTalk 1010 in Toronto, regarding the body language and public speaking skill of Dalton McGuinty, Tim Hudak and Andrea Horwath. Enjoy the debate tonight! Click on either of the links below: http://www.newstalk1010.com/News/localnews/blogentry.aspx?BlogEntryID=10293325