3V Blog

Recovering from a Bad First Impression

Have you ever met someone new at a dinner party, networking function, or a dating event, and they rubbed you the wrong way immediately? Something they said or did, or they way they spoke or acted...

Communicating Loyalty to Staff

I recently attended a seminar where the presenter talked about the value of good or even great customer service in all types of industries. He actually has a background in the restaurant and...

Giving Confident Presentations

You can deliver confident and powerful presentations! All it takes is a little preparation, some practice, and a winning mindset. You’ve been asked to give a presentation. Congratulations! This is...

The 7Cs of Effective Communication

I am a big fan of themes! If you have been reading my blog and newsletters for a while now, you will notice that I like to use acronyms, abbreviations, and cute ways to remember things. This is due to...

The 3Ps of Communication

Before I tell you about the 3Ps, I just want to thank all of you who have attended my previous workshops/coaching sessions. Thank you very much for your support and your referrals. Remember, I take...

Toronto Communication Workshop – This Sat. Feb. 24th!

brasiMPACT: Communication Skills Refinement; Impact and Influence An intensive, hands-on communications training workshop designed to help individuals maximize their potential for team work and...

R-E-O Improves Your Active Listening Skills

Active listening skills are important to utilize in your everyday life, in the workplace and at home. Passively listening while multi-tasking several things can give the impression that you are not...

Detecting Lies and Insincerity

It’s a terrible subject, I know, but it is a reality to be reckoned with in our daily business and social lives. In business we may meet a dishonest sales person, a customer trying to cheat their way...

Upcoming Communication Workshops

Hello everyone, Recently I have been getting a lot of calls and emails regarding effective communications training from individuals, companies, the government, and NPOs. It seems to me that the demand...