3V Blog
Hello and welcome to my last post of 2007. Thank you for joining me thus far and I wish you a great 2008. Most of you may be thinking about the upcoming year, and asking yourself how you can improve...
Recently I was talking to a new immigrant to Toronto who admitted that she usually does not speak to people that are in the service industry, during day to day transactions. I was surprised by this...
Today I got a call at 8:11am, which as far as I know is NOT during business hours. Needless to say I did not make it to the phone on time. There was no message left. At 7:30pm I got a call from...
This means leave your (full) name and number clearly at the beginning and ending of your messages. Sometimes we are in a hurry and forget the little things that really help communication. Or we are...
Have you heard of EFT? Emotional Freedom Techniques. This is a non-invasive form of self-therapy to activate pressure points (chi or qi points in Asian medicine) that hold negative emotional build-up...
Some people are curious about what prompted my last blog re: communicating with the bank. There were 2 prompts: The first one is that I used to work at a financial institution doing Customer Service...
Sometimes we assume that the bank will help us make the right decision for all our banking and investment needs. After all, is that not their job? Well yes, but their job is also to make money for the...
Do you know how confident you should act in your presentations? Robert Herjavec (one of the VCs – Venture Capitalists – from the TV shows “Dragons’ Den” and “Shark...
According to one of my favourite magazines for entrepreneurs, PROFIT (OCT’07), 72% of salespeople are either actively seeking or would be open to a new job if they came across one. The question...