3V Blog

Improve your body language, improve your confidence!

Improve your body language, improve your confidence! The way that you move your body and walk has an enormous effect on the way that you feel and your confidence levels. Let’s start with an exercise...

Proof that Networking Works!

I recently attended a Networking Seminar, hosted by the Pakistani Professionals Forum of Canada (www.ppfcanada.com) where the famous author/presenter/columnist Colleen Clarke (www.colleenclarke.com)...

Accent Reduction – Top 10 Tips

1 – Imitate the desired accent and expressions of the people around you e.g. co-workers, T.V. and film characters, teachers, etc. 2 – Record yourself and check your progress continuously. 3 – Memorize...

Become an Expert Listener

As a Communication Coach I get asked all the time “How can I improve my communication skills?” by accountants and engineers, by ESL students, by immigrants, by counsellors. I always start with the...

Quick Tip Rules for Professional Phone Duties

Through my experience working in Customer Service for a global company, plus working with SMEs (including my own) since 2000, and as a current customer service trainer, I have come to rely on a few...

Body Language Quick Hints

The way that we communicate non-verbally with our appearance, posture, gesture, gaze and expression can be such a powerful tool in the way that we feel and when communicating with others. The manner...

Accents & Emails

Did you know that a person’s email style is often as culturally-specific as their accent? Some times we come to think of English as a standardized tool that everyone is using for business...

The 3-V Effect

Hello everyone! Whenever you are considering how you communicate with people, please always ensure that you are working the “3-V effect.” That is, communication consists of Verbal, Vocal...