3V Blog

Proof that Networking Works!

I recently attended a Networking Seminar, hosted by the Pakistani Professionals Forum of Canada (www.ppfcanada.com) where the famous author/presenter/columnist Colleen Clarke (www.colleenclarke.com)...

Accent Reduction – Top 10 Tips

1 – Imitate the desired accent and expressions of the people around you e.g. co-workers, T.V. and film characters, teachers, etc. 2 – Record yourself and check your progress continuously. 3 – Memorize...

Become an Expert Listener

As a Communication Coach I get asked all the time “How can I improve my communication skills?” by accountants and engineers, by ESL students, by immigrants, by counsellors. I always start with the...

Quick Tip Rules for Professional Phone Duties

Through my experience working in Customer Service for a global company, plus working with SMEs (including my own) since 2000, and as a current customer service trainer, I have come to rely on a few...

Body Language Quick Hints

The way that we communicate non-verbally with our appearance, posture, gesture, gaze and expression can be such a powerful tool in the way that we feel and when communicating with others. The manner...

Accents & Emails

Did you know that a person’s email style is often as culturally-specific as their accent? Some times we come to think of English as a standardized tool that everyone is using for business...

The 3-V Effect

Hello everyone! Whenever you are considering how you communicate with people, please always ensure that you are working the “3-V effect.” That is, communication consists of Verbal, Vocal...