3V Blog

Toronto Hotel Blames Guest for Bad Internet

Last week I was honoured to have a client fly in to Toronto all the way from Paris, France to do a week of intensive communication coaching with me. It was her first time in Toronto and so I was more...

English Language Pronunciation Class Description

Here is a good description of what is involved in a typical English pronunciation (or accent reduction) class or coaching program.  Things are usually tailored to the particular English level...

Effective Business Networking

Hello fellow professionals out there! Today’s topic is on effective business networking. Last week I attended an H.R. (Human Resources)-related networking function here in Toronto, as the guest...

No Call Equals No Sale, and No Return Customer

This story starts off with great customer service, and then unfortunately leads to disappointment. On October 11th of this year I was searching for Star Trek TOS (The Original Series) Season 2 box...

Buy a Poppy, Wear a Poppy – Remember

wear a poppy over your heart! You will see many people wearing a plastic Poppy (red flower) on their lapel (collar) these days (Nov 1st – 11th), in Canada, the UK and maybe some parts of the...

Happy Halloween!

Halloween Jack-O-Lantern Halloween is almost upon us! I would like to take this opportunity to remind all the ESL readers of this blog that even though we focus on speaking English better the...

Canadian employers want ‘ethnic’ applicants to do more than study

Hello Readers, I’ve been preaching for years the value of interpersonal skills and understanding cultural expectations when immigrants and foreign workers are looking for a job in Canada. ...

Do You Prefer the Staff to be Nameless or Individuals?

My wife and I recently went to Summerhill Spa to redeem our freebie (mentioned below), and the first thing I should get out of the way is that the 90-minute hot stone therapy massages were great and...