3V Blog
Are you one of the people concerned that if you say the traditional holiday greeting “Merry Christmas” that people might feel you are not being inclusive or being politically correct? But...
Source: 3 Questions with Communication Expert Ric Phillips | The Jenn Report Be clear, confident and successful! Don’t let a lack of high-level communication skills hold you back. Advises Ric...
Please click the link below to read the full story on Leah’s blog. Source: Bitch slap: How do you handle conflict? | In the Key of He Here is an excerpt: “Conflict management I shared a...
As an active member of TESL (Teacher of English as a Second Language) Ontario I recently contributed my years of knowledge and experience training ESL clients and hosted a Professional Development...
ByR. Phillips
27 August 2015
Customer Service,Interpersonal Communications,Professional Communications
I snapped this picture a few weeks ago while i was visiting my local Scotiabank branch here in Toronto. I’m not sure how widely used this new labelling is – maybe it’s a national or...
My friend recently received some strange customer service while dealing with a mid-sized company located in the USA. He had purchased some sport fishing products about a year ago and, to his...
Recently I gave a short seminar at TechSoup, located in the CSI (Centre for Social Innovation) building here in Toronto. TechSoup had asked me to speak about developing and delivering an effective...
ByR. Phillips
4 June 2015
Body Language,ESL/Cultural Communications,Interpersonal Communications,Professional Communications,Videos
My friend and fellow Communication Expert Mark Bowden was recently on the TV show The Social, and revealed some great verbal and non-verbal communication tips for us to use or avoid when in...
